Call Center International
Call Center International is the official magazine of ECCCO,
the European Confederation of Contact Centre Organisations.
Keep up with the news in the European call center market.
2010-03-10
XL World, a multilingual outsourcing company, is recognized as the leader in the Eastern European market and the second one worldwide by Black Book Research, a division of Datamonitor. 26,000 outsourced services users have been interviewed by Black Book Research.
» more...
2010-03-09
» Telephonetics extends contract with Odeon-UCI Cinemas
Telephonetics PLC, a speech automation and data integration specialist, announced the signing of an extension to its multi-million pound contract with Odeon-UCI Cinemas for provision of its MovieLINE automatic speech recognition film information and ticket booking service to all of Odeon's 105 UK cinema sites as well as its UCI sites in Eire.
» more...
2010-03-08
» DMG Consulting: Outbound Dialing Market to grow
DMG Consulting, a provider of contact center and real-time analytics market research, released its 2010 Outbound Dialing Market Research Report. The 50-page report explores outbound market trends, projections, best practices, the competitive landscape and profiles the leading vendors.
» more...
ECCCO News
Newsletter
Mediadata
Contact us
Subscribe
Privacy Policy
Imprint
MORE RESEARCH NEWS
