Bill Polston joins the Taylor Reach Group
Colin Taylor, The Chairman and CEO of The Taylor Reach Group, Inc. announced that Bill Polston has joined the call center consulting and customer service consulting firm effective immediately.
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Colangelo, Maurizio
Company: Mediaset - MediaShopping
Position: Customer Service Director
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INTERVIEW
"A native German cannot sell server technologies amounting to 400,000 Euros to a Spaniard!" Ferdinand Grimm, Sellbytel Group Executive board
Internationalization looms large for outsourcing specialist Sellbytel Group. We asked Ferdinand Grimm, member of the Sellbytel Group Executive Board, to explore on the company's experience with international sites.
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Eircom - Managing The Customer Experience Through Sales and Service
Date:
2010-09-08
Location:
Dublin, Ireland
Organizer:
CCMA Ireland
Swiss Contact Center Day
Date:
2010-09-15
Location:
Bern, Switzerland
Organizer:
callnet.ch Swiss Contact Center Association
Call Centre and Customer Management Expo
Date:
2010-09-21 - 2010-09-22
Location:
Birmingham
Organizer:
UBM
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy
Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
Seven is more than just a lucky number for companies building customer care strategies.
Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
Seven is more than just a lucky number for companies building customer care strategies.
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