13th Call Center Convention

Date:
2010-10-14
Location:
Vienna, Austria
Organizer:
Competence Call Center (CCC)
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LATEST GALLERY
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Date:
2010-02-08 - 2010-02-11
Location:
Berlin
Organizer:
Management Circle
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FURTHER EVENTS
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Eircom - Managing The Customer Experience Through Sales and Service
Date:
2010-09-08
Location:
Dublin, Ireland
Organizer:
CCMA Ireland
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Swiss Contact Center Day
Date:
2010-09-15
Location:
Bern, Switzerland
Organizer:
callnet.ch Swiss Contact Center Association
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Call Centre and Customer Management Expo
Date:
2010-09-21 - 2010-09-22
Location:
Birmingham
Organizer:
UBM
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy

Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.

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