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CallCenter INTERNATIONAL
Your magazine for the customer care, service and support industry.CallCenter INTERNATIONAL offers information and insight into the European market, highlights business opportunities, spots trends and provides special features about your industry.
Our regular features cover outsourcing/BPO, workforce management, hard- and software solutions, controlling and monitoring and recruitment and legal advice
Frequency: 4 times a year
RECENT ARTICLES
» Thin Clients in the Call Center
» Silent Monitoring: Listen-In for Quality
» And the winners are.... Awards in Berlin and New Orleans
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Seven Reasons Why SIP Will Improve Your Customer Care Strategy
Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
Seven is more than just a lucky number for companies building customer care strategies.
Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.
Seven is more than just a lucky number for companies building customer care strategies.
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