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Developing Outbound Strategies - Dialler, dropped calls and data protection

Developing Outbound Strategies - Dialler, dropped calls and data protection

- How do you comply with the increasing amount of legislation when running an outbound campaign in Europe, whilst not only facing budget constraints but also very different rules and regulations across European countries?

Author(s): Manuela Wendler

Source: Call Center International Edition: 2010-02-01

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