start
Industry News

Stream launches new site in Tunisia

2010-02-06 - BPO provider Stream Global Services has announced the opening of its fourth service center in Tunis, Tunisia. Supporting the growing demand for Stream's global BPO services, the 550-seat facility located in the town of Le Kram will serve as an offshore solution center for Stream's expanding European and French-Canadian client roster.

According to Stream, the company selected Tunis for the country's diverse economy, highly developed education system and excellent quality of French language support. Stream opened its first service center in Tunisia in 2004 to provide offshore French support for one of its leading European clients. Following this most recent Le Kram opening, Stream's presence in Tunisia grows to four service centers, accommodating a combined total of more than 2,000 seats with the ongoing ability to expand capacity. Multilingual service professionals in Stream's Tunis centers support Arabic and French languages for a variety of companies, such as telecommunications service providers; hardware and software manufacturers; and consumer electronics companies.

With this expansion, Stream now operates 50 locations across 22 countries and supporting 34 languages. The newest Tunis service center will provide technical support and customer care solutions for new and existing clients.


Author(s): Sarah Dreps
send send AddThis Feed Button
RELATED TAGS
Stream   BPO   Tunisia  
PEOPLE NEWS
New staff in the call & contact center world? New staff in the call & contact center world?

Has your organization appointed a new manager? Let the call center community know.
 » Tell us about your latest people news
FURTHER
» Competence Call Center is extending its Romanian office
The Austrian call center services provider CCC has extended its office space in Bucharest to include another floor, making the office twice its current size. According to CCC, the extension is due to "the positive development and the successful business generated in 2009". » more...
» Burger King opens call center in Dubai
Fast-food chain Burger King announced the opening of the BK Call Center, a centralized service point that allows customers in the United Arab Emirates (UAE) to dial one dedicated number to place orders at any Burger King restaurant anywhere in the country. » more...
» BT to offer pay per minute pricing model for its contact center service
BT announced a new pricing structure for its Next Generation Contact Centre (NGCC) aimed at further helping customers to prevent downtime in their call centers. The new service is a multi-channel hosted contact center service hosted by BT and available on a "pay as you use basis". » more...
 
start
LOGIN FOR SUBSCRIBERS
Username
Password
 
start
NEWSLETTER
What matters in Europe's Call Centers?
Don't miss out on the latest news of the industry! CCI News. It's free. Subscribe now!

Your eMail address:   
start
ECCCO
ECCCO News ECCCO News

Keep up-to-date with news from Eccco
As a member of the European Confederation of Contact Centre Organisations, we can offer you a special price for our magazine Call Center International. Click here for our subscription form


start
COMMUNITY
Professionals of the industry Professionals of the industry

Professionals of the call center industry present themselves here in our international community. Learn from these experts! Create your own profile today!

>>International community
start
WHITE PAPER
Seven Reasons Why SIP Will Improve Your Customer Care Strategy

Opus Research evaluates seven ways that firms can build a customer-centric organization and enhance the customer experience.

Seven is more than just a lucky number for companies building customer care strategies.
 
Springer RSS Newsletter Mediadata Contact us Subscribe Privacy Policy Imprint

© Springer Fachmedien Wiesbaden GmbH 2010