Call Center International

 

The Sellbytel Group, the outsourcing specialist of the German BBDO Group, founds its 23rd site worldwide. From Toronto in Canada, Sellbytel plans to provide sales service for its customers within the whole North American market and wants to continue its strategy of internationalization with this...

Astute Solutions today announced that Unilever went live with the RealDialog Self-Service solution on its sixth brand Web site since June 2009 - extending the company's service to consumers via the Web. Handling approximately 3.5 million consumer contacts annually, Unilever's contact center...

Videotron announced the opening of a new client contact center in Joliette, Canada. The new facility will house a team of customer service advisors and technical support advisors. The Québec cable giant plans to fill the 271 recently announced permanent positions at the center by the summer of 2010.