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Telefónica Selects Convergys Relationship Management Solutions to Support its Multinational Customers
2010-06-07
Convergys Corporation announced that Telefónica International Wholesale Services, a subsidiary of telecommunications provider Telefónica, has chosen a Convergys Smart BSS Solution to support corporate customers of its International Services business.
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Barcelona City Hall to implement new contact center with Genesys
2009-11-21
Barcelona City Hall, Spain's second largest metropolitan local authority, selected Genesys Telecommunications Laboratorie and Telefonica Spain to develop and implement an advanced SIP-enabled, multi-channel contact center.
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Telefónica to acquire German DSL-provider Hansenet
2009-11-06
The Spanish telecommunications provider Telefonica and Telecom Italia have reached an agreement: Telefonica will acquire Hansenet for 900 million Euros in cash.
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